ITOC Ghana Limited provides a range of services designed to help your business, no matter what shape or size. Our intention is to assist you with all your infrastructure requirements. We offer a variation of IT Support packages manufactured to suit the needs of our customer base. We provide onsite, remote and telephone Support.

Package 1: yearly contract with full Spectrum

Outline of Time Schedule

  • Once a week onsite visit for preventative maintenance
  • Remote support as and when required during working hours (Mon-Fri 9am-5pm)- Instant response and fixes
  • Emergency onsite support (when issues cannot be resolved remotely) – Response within the shortest time

Full Spectrum Support Features

  • File security management on centralized resource
  • Security and anti-virus update
  • Maintain network consistency and server
  • Ensuring regular backup of data
  • Regular monitoring of server remotely
  • monitoring of internet connectivity
  • Maintenance of workstations/laptops
  • Initial troubleshooting
  • System repairs
  • Printer Support

Package 2: Extemporary Basis

  • Onsite support as and when required
  • Points or Credits are available and can be bought in order to enjoy the Remote Access Services
  • Resolve specific issue and provide advice accordingly

Onsite IT Support

Onsite IT support is when our IT technicians visit you to solve any IT related issues. Our technicians are available when needed by appointment or on full-time basis to meet your business specific needs and business maintenance strategy.

Special ICT Training for Schools

Most Schools want to use IT to brighten the future of their Students but don’t have enough capital to take care of that. ITOC has the solution to this problem. We can provide your school with computers according to the class size.

Your Advantages

  • All Computers are equipped with the latest Operating systems
  • Your school will be provided with the best IT Instructors from both Ghana and Germany
  • Give more motivation to the Students
  • All Computers are renewed every five years with upgrades

Other Services

  • Photocopy
  • Typing and printing
  • Typesetting
  • Graphic design [Business cards, Banners and Posters, Invitation and Wedding cards, Envelops, Logo, letterhead, brochures, banners, bill broad, Magazine and Newspapers]